How Will You Fix Any Breakdowns?

We will be discussing this issues in detail with telecom suppliers during tendering. We do not know yet how we would address any on-site repairs. We are unlikely to directly employ  permanent maintenance staff – but if the system is reliable, we shouldn’t need to anyway. We will most likely buy-in this service - but that may create a problem if the people are not locally based. Our thinking at the moment is to go for a mix of on-line support from the main supplier(s), a local stock of equipment to be able to swap-out faulty units quickly, and trained local telecom suppliers / individuals who are “on call” to attend and fix any breakdowns. Our objective will be to achieve minimum “outages”, and for repairs to be made in a few hours (not days).